Privacy Policy

IV Pros Inc. (“IV Pros” or “we” or “us”) respect your privacy and are committed to protecting it through our compliance with this policy.

Please read this Privacy Notice carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website or Our Services, you agree to this Privacy Notice. This Privacy Notice may change from time to time. Your continued use of this Website after we make changes are deemed to be acceptance of those changes, so please check this Privacy Notice periodically for updates.

PERMITTED USES AND SHARING OF YOUR HEALTH INFORMATION:

Marketing and Sale of Health Information: We will not use or disclose your health information for marketing purposes, or sell your health information, without your written Authorization.

Treatment: We will use and share your health information to ensure you are provided medical treatment and services. For example, we may share your health information with a doctor or hospital that is providing you health care.

Health Care Operations: We will use and share your health information for our operations that are authorized by law. For example, we may share your health information with an outside contractor to audit the compliance of our operations with regulations.

Legal Requirements: We will share health information about you when required to do so by federal or state law.

To Avoid Harm: We may use or share your health information to prevent a serious threat to your health and safety or the health and safety of others such as in abuse, neglect, or domestic violence situations, or for law enforcement purposes.

Health Oversight Activities: We may share your health information with a health oversight agency for activities authorized by law. These activities may include, for example, audits, investigations, and inspections.

Lawsuits and Disputes: We may share your health information in response to a valid judicial or administrative order.

Business Associates: We may disclose your medical information to our business associates. We have contracted with entities (defined as “business associates” under HIPAA) to help us administer our services. We will enter into contracts with these entities requiring them to only use and disclose your health information as we are permitted to do so under HIPAA.
Other uses and disclosures not described in this notice will be made only with your written authorization.

YOUR HEALTH INFORMATION RIGHTS:

Right to See and Get a Copy of Your Health Information: You may see and get a copy of your health information and billing records by making a written request to IV Pros Inc. (IV Pros). We can only provide those records that were created for or on behalf of IV Pros.

Right to be Notified Following a Breach of Your Unsecured Health Information:
IV Pros is required by law to notify you following a breach of your unsecured health information. This notice will describe the circumstances of what happened and the information that was inappropriately used or disclosed. You may receive this notice in the mail, or if you have elected to receive communications from us by email, through an email sent to the email address that we have on file for you.

Right to Request that We Correct Your Health Information: If you feel that the health information we have provided is incorrect or incomplete, you may ask us to amend the information by making a written request. In certain cases, we may deny your request to amend your information.

Right to a List of Disclosures Made of Your Health Information: You have the right to a list of those instances in which we have shared your health information, other than for treatment, payment, and health care operations, or other than when you specifically
authorized us to share your information. Your request must be in writing to us.

Right to Request that Your Health Information is Communicated in a Confidential Manner: You may request that we contact you in a specific way, for example, via home or office phone, or to send mail to a different address. We will consider all reasonable requests and will agree to your request if you tell us you would be in danger if we did not.

Right to Request that We Not Use or Share Your Health Information: You have the right to request that we not use or share your health information for treatment, payment, or health care operations. This would include your right to request that we not share your information with persons involved in your care except when specifically authorized by you. Your request must be in writing to us, and we will consider your request but we are not legally required to agree to it.

FOR MORE INFORMATION OR TO REPORT A PROBLEM:
If you have questions about your privacy rights, would like additional information about something in this Notice, or would like to file a complaint because you believe your privacy rights have been violated, you may contact, admin@iv-pros.com.

You may also file a complaint with the Secretary of the United States Department of Health and Human Services at:

Secretary/U.S. Department of Health and Human Services Office of Civil Rights; 200 Independence Avenue, SW Washington, DC 20201

Or by visiting: http://www.hhs.gov/ocr/privacylhipaa/complaints/index.html

You will not be retaliated against for filing a complaint.

We understand that medical information about you and your health is personal and we are committed to protecting your medical information.